You're off. We're on.

Someone you trust to look after your home when you can't.

A two-person, family-run service

Your eyes and ears in Lisbon. From catching a leaking tap early to vetting local trades and logging official mail, we oversee your Lisbon home so you don't have to stress from miles away.

♥ with care, from the two of us in Lisbon.

How it works Prices

How this started

Four years, one home, and the same promise every time.

For four years, we looked after a single Lisbon home for an owner who lived abroad. We handled the routine upkeep, the utilities, the professionals who needed watching, and yes, every now and then, we've had to deal with some of the issues that come with the roof of a charming but old building.

Testimonial

What I valued most was the integrity and reliability. Having someone trustworthy and dependable on the ground in Lisbon was incredibly valuable. Their experience and ability to navigate Portuguese culture also gave me real peace of mind whenever something needed to be dealt with.

Overseas Homeowner, Lisbon

Personal reference available on request.

The process

Nothing about your home should be a surprise.

A fixed rhythm, not a vague promise. Here's exactly what happens between visits.

We walk your home

Twice a month. Every tap run, temperature and humidity checked, all rooms are aired (depending on humidity readings), observations logged and reported or dealt with.

If something's off, we handle it

We can help coordinate trusted local trades and give you on-the-ground support. Trades invoice you directly. No markups.

You get the report

Timestamped photos, humidity temperature and dew point, images of important mail.

Pricing

One package covers the essentials. Everything else is billed by the hour.

No bundled surprises. Here's exactly what's included and what things cost when they come up.

Home Care Package

€220 / month

No long-term contract or minimum commitment.
Cancel anytime.

2 scheduled physical walkthroughs.
Airing the property and checking ventilation.
Looking for signs of leaks or infiltration.
Running all taps and flushing toilets.
Check for humidity or mould.
Check the property for any visible issues.
Checking, collecting and sorting mail.
You receive a photo report after every walkthrough.

Clear pricing. No surprise markups.

Additional Services

Coordination & on-site supervision * €40/hr

Small remote/admin tasks.
Contractor and tradesperson access / supervision.
Waiting for deliveries, installs or inspections.
Pre-arrival basic grocery stocking.

Out-of-hours attendance * €60/hr

*1hr minimum charge

Good to Know

Business hours: 09:00 - 17:00.

Where we work

We work across Lisbon.

Being local means we can actually show up when it matters, not just promise to. Get in touch and we'll let you know straight away if your home is somewhere we can cover.

LOCAL INSIGHTS

Useful Information for Property Owners in Lisbon.

Being the proud owner of a property in Portugal's capital means enjoying world-class infrastructure and quality of life. However, like any riverfront city, Lisbon presents a unique challenge: relentless humidity.

Positioned along the Tagus River, Lisbon averages an annual relative humidity of around 70%. During December and January, humidity routinely climbs past 80%. Even in summer, night-time moisture spikes rapidly. Left unattended, closed properties quickly fall victim to mould, dampness, and hidden water ingress.

Climate & Care

How often should someone check an empty apartment in Lisbon?

An unoccupied property should be inspected two to four times a month. In cold, rainy winter months, stagnant humid air accelerates fungal growth. To keep moisture and odors at bay, a home needs to be aired out regularly.

How We Help

Not in Lisbon? We conduct regular walk-throughs, open windows for cross-ventilation, flush traps, and log environmental conditions on every visit.

Maintenance

What should I do if my Lisbon apartment develops mould while I'm abroad?

Affected areas must be treated immediately with anti-fungal agents, paying special attention to hidden hot-spots behind wardrobes, inside closets, and on soft furnishings, followed by thorough drying.

How We Help

We air the space out completely check for early signs of damp, mould and moisture problems and report what we find. Where action is needed, we'll help coordinate the appropriate next step.

Logistics

How can I get access to my mail while I’m away from Portugal?

International mail forwarding via CTT costs around €26/month and requires updating administrative forms every time you move. Piling up physical mail is also a clear sign to outsiders that a property is vacant.

How We Help

We clear your mailbox on every visit, scan or summarise urgent tax (Finanças) and utility letters, and handle local physical post seamlessly.

Condo & Community

What should I do if my neighbour says there's a problem with my apartment?

Property issues can quickly become complicated in Portuguese apartment buildings. When you're thousands of miles away, it can be difficult to understand what's happening, communicate with the right people and make sure the issue is properly followed up.

How We Help

We act as your local point of contact. We can visit the property, assess and document visible issues, communicate with you clearly, and help coordinate the appropriate response when needed.

Access & Security

Who can meet a technician at my Lisbon property if I can't be there?

Utility providers, fiber internet installers, and tradespeople in Lisbon frequently give vague 4-hour arrival windows. Relying on casual acquaintances or taking emergency flights just to open a door is impractical and costly.

How We Help

We hold keys securely, provide access for technicians, remain on-site during visits, perform a final visual check before locking up, and keep you updated.

Trust & security

Your home handled quietly.

One point of contact

Not a call center or a rotating roster. A two-person family team, here to keep an eye on your home.

Anonymous key custody

Keys are tagged with a unique ID and stored securely. Never handed to a contractor without your written consent.

GDPR by design

Keys are individually coded and stored securely. We don't label keys with names or property addresses.

Confidential mail handling

Mail handling is tailored strictly to your instructions. Whether you prefer us to notify you before opening, capture and forward contents immediately, or simply inspect for urgent notices.

Don't forget to read our Privacy Policy to understand how we handle your data.